Qualification and experience:

Bachelor’s in computer science / Information Technology or any relevant discipline.
 Must have 6-9 years of experience in relevant field.
 Project and Quality Management background/experience (desired, not required).
Skills
Job Description
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The Senior Business Analyst’s responsibilities involve developing strategies and procedures to improve the efficiency and quality of business analyst practices and deliverables. The incumbent will work with cross functional teams and external stakeholders to integrate process, technology, and information to increase effectiveness, reduce operational issues and improve efficiency and service delivery.

The candidate is required to work closely with domain and technical managers to prioritize requirements, resolve conflicts, and streamline practices for assessing and improving the quality of new modules and enhancements.

The candidate should have experience of Software Development Lifecycle (SDLC) using Waterfall & Agile methodologies, be familiar with business process analysis techniques; including discovery, change management and value addition. Candidate will work with the software development teams to review suitability of technical design for automation of business processes and work with quality assurance team to help define use cases and test scenarios so that business, functional and technical requirements can be tested effectively.
Job Functions

1.Analyze the scope of business requirements and propose IT business solutions. Perform business process re-engineering and implementation of software systems

2.Identify, create and facilitate process design changes by conducting business and systems process analysis and design; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure the system provided meets the long-term business strategies.

3.Create and maintain business requirement documents, process flows, uses cases and user stories for business and development teams.

4. Understand and negotiate the needs and expectations of multiple stakeholders.

5.Candidate should be well versed in gathering data from various sources and be able to correlate related information for various data discoveries and analysis.

6. Ability to catalog and correlate new enhancements with existing product features set and conduct Fit/Gap analysis and impact assessment of the proposed changes.

7.Work with product owners and technical managers to establish development efforts and implementation schedule.

8.Maintain the quality of all documents/data to assure the integrity of the product.

9.Identify and resolve product issues and planning of change requests for future release management.

10.Assist in product assessment, risk identification and analyzing product benefits.

11.Provide regular status and present progress reports to management for self/team assigned tasks and/or sprint.

12.Assess business processes and system inefficiencies and suggest recommendations for improvement and feature enhancement.

13.Identify ways to increase adoption and customer satisfaction and reduce user complaints.

14.Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and subordinates; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results.
Required Skill Set
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Strong analytical, interpersonal skills and problem-solving abilities to deal with cross-functional team issues.
Good understanding of the software development cycle.
Proven ability to solve problems creatively.
Ability to identify, track and mitigate the technical, functional and integration risks.
Self-sufficient and able to perform most of the tasks involved in the role with limited assistance from peers, management, and support services.
Good mentoring and people management skills.
Strong follow-up abilities with relevant stakeholders to fulfill any dependent task or supply pending information or documentation.
Use of technology to ensure all parties are informed on schedule, progress, issues, and ownership in the project.
Experience using Click UP/ JIRA / Atlassian will be preferred.
An understanding of the business processes of trade, logistics, supply chain, E-commerce, and financial payments will be an added advantage.
Knowledge of Quality Standards in documentation and technology will be an added advantage
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