Responsibilities:

• Understanding of Project Scope and its Deliverables.
• Implement Project Management Institute (PMI) standards.
• Strong background to manage project implementation of large-scale projects.
• Act as a bridge between vendor and stakeholders to ensure timely communication/meetings, followed by well-defined action items and action owners.
• Prepare Communication Plan, Stakeholder Management Plan, and Risk Management Plan.
• Ensure an exhaustive plan from the vendor that focuses on Project Phases and their deliverables, development, integration of existing systems, installation & deployment, quality assurance & training services, and active support in change management.
• task execution by vendors and proactively mitigate possible delays.
• Ensure timely project deliverables from the vendor such as Project Inception, Infrastructure Requirements, Software Design, and Integrations documents.
• Prepare Escalation Matrix and inform stakeholders timely about any variation in the project baseline.
• Use technology to ensure all stakeholders are informed of the schedule, progress, and issues in the project.
• Ensure timely approval/feedback on deliverables from Internal or External Stakeholders.
• Review project deliverables from the vendor with the project team and make sure UAT signoff before production deployment and rollout.
• Promptly acknowledge and resolve issues/queries raised by any stakeholder.
• Keep track of project progress, deadlines, and open issues and Communicate project status to stakeholders and key project participants.
• Communicate with project team (such as Domain Management/Software Development/Networks and Infrastructure etc.) and Senior Management for providing visibility of project progress and to answer vendor questions.
• Organize catch-up calls regularly to get updates on progress, discuss any urgent issues and get clarity on vague ideas, constraints, dependency & assumptions.
• Monitor the quality of work performed by external vendors to ensure that it meets standards.
• Prepare status reports by gathering, analysing, and summarizing relevant information.
• Monthly Review Deliverables from the vendor such as Updated Business Requirements Specification, Updated Software Requirements Specification, Updated System Technical Architecture & Development, and deployment of developed services.
• Coordinate the development of user manuals, training materials, and other documents as per the defined scope to enable successful implementation.
• Be aware of vendor’s strengths and weaknesses.
• Previous experience managing vendors/contractors would be highly preferred.

Requirements:

• Strong communication (verbal &written) and organizational skills.
• Strong interpersonal skills and problem-solving abilities to deal with cross-functional team issues.
• Excellent understanding of the software development cycle.
• Ability to recognize technical, management, and cost risks and recommend mitigation approaches.
• Previous software development and release management experience.
• Proven ability to solve problems creatively.
• Experience seeing projects through the full life cycle.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful.
• Ability to complete projects according to outlined scope, budget, and timeline
• Experience using Click UP/ JIRA / Zoho /Atlassian/ Slack workflow will be preferred.
• Excellent written and oral communication skills.
• Understanding of business processes of trade, logistics, supply chain, E-commerce, and transport will be an added advantage.
• Project management background/experience.
• PMP and/or ITIL certifications (desired, not required)
• Knowledge of PMI / PRINCE2 methodology.

Qualification & Experience:

• Masters / MBA-MIS or bachelor’s degree in computer science/ project management /computer engineering from HEC recognized University.
• 6 Years - 12 Years in managing IT and software development projects.