Responsibilities:

• The primary responsibility of the Senior Project Manager is to enhance Directorate of Reform & Automation’s capability to deliver WeBOC projects by maturing the DTO (Digital Transformation Services) and creating a delivery focal point for project information, progress and expertise. The required tasks may include:
• Lead on all WeBOC’s Programs/Projects w.r.t planning, coordination, collaboration, and monitoring of activities and support alignment of various activities against holistic strategic drivers promoting commonality of approach, process, and documentation.
• Prioritize projects and change requests in close consultation with the Directorate of Reforms & Automation and communicate the priorities to the WebOC development team.
• Ensure that deliverables, objectives, and outcomes of the project(s) are achieved as specified, within agreed timelines, as per agreed quality standards
• Lead project meetings and facilitate workshops as required, producing & presenting written and oral reports/management information to Senior Management and other stakeholders as appropriate.
• Identify, document, analyze and, if required, challenge internal & external customer requirements, ensuring the project meets business needs / strategic aims
• Undertake detailed project planning & documentation (defining project deliverables, success criteria, benefits management, dependencies, change control, risk management) including escalating risks & issues as required.
• Closely monitor project progress, performance, and quality, including evaluation and benefits realization. Develop / implement tools for effective project management and reporting.
• Monitor and report progress against plans through regular reviews and maintain close contact with all stakeholders for tracking project implementation, and identification of implementation gaps if any.
• Lead and provide guidance to Project Managers for the delivery of projects/programs on time, within scope and on budget.
• Develop, implement, and govern Trade Reform Program Management processes, dashboards, templates, policies, and metrics.
• Monitor compliance with project policies and standards.
• Interface with executives to define project priorities, implementation opportunities, and challenges and communicate project risks and opportunities.
• Serve as the PSW point of contact with the Directorate of Reforms & Automation, Customs, Federal Board of Revenue on all WeBOC related issues.
• Provide project management support to the WeBOC transformation team being established by PSW for WeBOC upgradation.
• Manage own continuous professional development, internal collaborations and external networks, to contribute to service quality, research excellence and innovation.

Qualification & Experience:

• Bachelors or Master’s in Business Administration, Computer Science / Information Technology, Project Management, or any relevant discipline.
• 8-10 Years minimum in IT / Software development Project Management, preferably 2-5 years in digital transformation, automation, cloud, risk management implementations in large and complex organizations.
• Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles.
• Understanding of business processes of cross border trade will be an added advantage.
• Exceptional knowledge of Agile/Scrum/Lean principles and practices.
• Strong knowledge of SDLC principles and practices.
• Experience using Click UP/ JIRA / Zoho /Atlassian/ Slack workflow will be preferred.
• Experience in a program or project office environment including familiarity with best practice program and project governance. 
• Candidates with PMP or PgMP certification shall be preferred.
• Experience in strategic alignment, request prioritization and benefit management.
• Experience in people and performance management.
• Excellent verbal, written, and presentation skills. In particular, a demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally as needed to support the strategic goals.
• Delivering high-profile, approved business transformation projects.